FREQUENTLY ASKED QUESTIONS 

 

How are you staying safe while photographing a wedding amidst the Covid-19 Pandemic?

I have put a lot of thought and care into writing up our policies and procedures, which I highly recommend you read through. It’s of great importance to keep our team, our fellow vendors, and our clients friends and families healthy.

What is the investment?

The wedding collections begin at $9600 and every collection comes with all inclusive coverage. This includes:

  • Eliesa + 2 assistants

  • Full day wedding coverage

  • Final edit, full edited

  • Online proofing gallery

  • 10x10 finished album

  • Complimentary engagement session

  • Product credits (used towards digital negatives, prints and product)

Many of our clients upgrade their collection to include additional albums, services and products. However, the coverage above stays the same for each collection that is booked. 

 

Do you require a deposit?

Yes! The deposit is $2000 to secure the booking of your wedding date. The balance is due 2 weeks before your wedding. We have a great online client site that makes it easy for you to view your invoices and sign your contract. 

 

What does full day coverage mean?

I am a big believer in keeping things simple. The timing of every couple's day is different, so we work with each of our clients to craft the perfect timeline. This will determine how many hours we are at your wedding. I prefer to approach wedding coverage in this way, because there is no stress or restriction to times and the layout is providing ideal coverage for your day. On average, we are with you for 8-10 hours. 

 

Do You Travel?

Absolutely. Travel fuels us. If you have checked out our portfolios, you will notice that we travel often to document our client's wedding days. This is always a welcome adventure and opportunity. Additional travel fees do apply and we work with each couple to plan out this time. 

 

Tell us about your sister company, Rivets and Roses:

Rivets and Roses is our wedding photography studio that features the work of 4 amazing photographers. Both Photogen Inc. and Rivets and Roses believe in supporting all marriages. This means largely supporting LGBTQ+, Interracial and Interfaith marriages. We believe your love is welcome here! Rivets and Roses is a great option for clients who are looking for a more affordable price point to fit their budget. Clients that work with one of our Rivets photographers continue to be a part of our studio and are taken care of by our entire team. Each of our artists are hand picked by Eliesa and are wildly talented. 

Rivets and Roses wedding photography prices start at $3400. 

 

Should we do an engagement session?

Absolutely! I love photographing engagement sessions and this is complimentary with the booking of any wedding collection. This time allows us to get to know each other more and for you to become comfortable in front of the camera. My approach to engagement sessions is casual and fun. 

 

How long does it take to get our images after the wedding?

The final edit of your wedding will be delivered 8-10 weeks after your wedding date. 

How will I receive my wedding images?

Your wedding images will be delivered via email with a link to download. Within this delivery, you’ll receive a gorgeous gallery with low-resolution images and a link to download your high resolution files via WeTransfer. 


Is there anything I should do to prepare for my wedding image file delivery?

Yes! We’re so glad you asked. Because there are so many images delivered in a wedding – and our files are quite large these days – we encourage our clients to make sure they have enough space / create space on their computers, so they are able to receive these high resolution files in a single download. A typical wedding image file delivery is 15-20 GB.

How long will my wedding images be available?

Your high resolution files will be available for you to download for one year post wedding-date. Please make sure to backup your files to your personal computers, hard drives and cloud storage for safe keeping over the years.

 

Do we own the rights to our images?

Of course. All of your final edit will be delivered fully edited and with high resolution images. These are currently delivered through a digital download and you have the full usage rights and the rights to reproduce. You may take these images and print them freely. We highly encourage our couples to make sure and back up these files on your personal computers and hard drives for safe keeping over the years.

 

How does the album process work?

A few weeks after you receive your final edit, we’ll be in touch to begin the album design process. This will allow you to really spend time with your photos and begin to notice which image you connect with the most. You will have the opportunity to choose your favorite 40-45 images and then our studio will begin designing your layout! We’ll send you proofs to approve or make changes to before anything goes to print. All albums come standard with 10 pages and 20 sides and fits about 40-45 images. Once your album order is placed, it will take 4-5 weeks to arrive from our production lab. Cover and page upgrades are available. 

 

Do you offer professional printing and products?

Absolutely! The sky is the limit with product options, which we will have available to you through your online gallery. We encourage our clients to order professional prints, which will last a lifetime.